Developed in conjunction with the Federation of Master Builders, The K2 Approved Installer scheme has been created with one ultimate aim, to help you gain more business. In a market where customers are becoming increasingly wary of 'cowboy builders', membership of the K2 scheme gives the homeowner instant peace of mind that you are a professional and reputable installer. It also enables you to benefit from a host of tangible business benefits from both K2 and the FMB.
Unlike other similar initiatives on the market, the K2 Approved Installer Scheme offers genuine and instant credibility. Why? Because we have developed it in conjunction with one of the UK's most widely respected trade organisations - The Federation of Master Builders.
Across the construction industry, the FMB is a name that represents quality and it enjoys a high-degree of recognition amongst consumers as a recent Which? Consumer survey highlighted. In fact, thanks to its association with such a well-known organisation, the K2 Approved Installer Scheme is set to become a new benchmark for homeowners looking for a competent installer offering a professional service.
By joining the K2 Approved Installer Scheme you can look forward to a whole range of benefits, which will help you, increase lead generation, referrals, conversion rates and ultimately the success of your business. This includes:
- Nationwide branding and the credibility of being part of an elite network
- The opportunity to stand out from your competitors with a tangible means of differentiation
- Exclusive and bespoke marketing support and resources
- Increased exposure in the consumer press
- Web site listings on the sites of both K2 and the FMB
- Training in sales, surveying and installation
- Access to the K2 showroom support programme
- Scheme finance packages
- Comprehensive product warranties
- Exclusive services from the FMB including insurance, banking, debt recovery and consultancy services
In order to join the K2 Approved Installer Scheme, you must:
- Have been trading for a minimum of 3 years
- Be able to supply 6 references which will be checked by the FMB
- Agree to random inspections by a K2 assessor or equivalent professional
- Be approved by your local FMB branch
- Have appropriate public and employer’s liability insurance
- Have no undischarged bankruptcies
- Have no relevant outstanding County Court Judgements against the company or the directors
- Be VAT registered
- Undergo confirmation of business address and details
- Undergo credit, public record and director checks
- Use only K2 conservatory systems
- Adhere to the FMB Code of Practice
As a member of the K2 Approved Installer Scheme, you'll be expected to abide by the following code of practice:
- A K2 Approved Installer will try to ensure that the customer has all the professional advice needed on the project if it is large or complex. This may include professional advice from architects, surveyors or other professionals.
- A K2 Approved Installer will provide an insurance backed warranty with every installation.
- A K2 Approved Installer will never quote on a project for which they have insufficient time or are otherwise unsuited to undertake.
- A K2 Approved Installer will make sure that they have sufficient insurance cover for the contract.
- A K2 Approved Installer will always provide a written quotation for your job which will state the following:
- the price.
- what is and isn't included in the price.
- what form of agreement will be used (for example, Plain English Contracts which are clear and unambiguous).
- how long the job will take.
- when the work can start.
- details of the insurance backed warranty.
- payment terms.
- A K2 Approved Installer will proceed with the work according to the agreement with the customer and give regular briefings on progress.
- If there are unavoidable problems or delays, the customer will be informed of these as early as possible.
- A K2 Approved Installer will offer the customer samples of all materials and fittings for prior approval.
- If there are changes to the work specified or extra costs, these will be confirmed in writing and agreed with the customer before such work begins.
- A K2 Approved Installer and his employees will at all times treat the customer and their property with respect and ensure that the working site remains a safe and healthy environment.
- A K2 Approved Installer will leave the site clean and tidy and ready for use.
- Any relevant operating instructions and guarantees will be handed over to the customer, along with a proper briefing on any relevant maintenance or operating issues.
- A date will be arranged for the K2 Approved Installer to return and deal with any defects which may have arisen during the first few months.